DTCT德塔森特-运维服务＆德服云平台

德塔森特提供专业数据中心全栈运维服务，涵盖基础设施（供配电/暖通/安防）的智能化监控与IT系统（服务器/存储/网络）的全生命周期管理，通过AIoT驱动的智能运维平台构建“人员-流程-设备-事件”四维协同体系，采用CMDB配置管理、ITSM流程引擎及AI预测性维护三大核心技术，打造自动化、标准化、智能化的新一代数据中心运维范式。

SERVICE OVERVIEW

DeltaCentre provides professional full-stack operation and maintenance services for data centers, encompassing intelligent monitoring of infrastructure (power supply and distribution/HVAC/security) and full lifecycle management of IT systems (servers/storage/networks). Through an AIoT-driven intelligent operation and maintenance platform, it constructs a four-dimensional collaborative system of "personnel-process-equipment-event". Utilizing three core technologies: CMDB configuration management, ITSM process engine, and AI predictive maintenance, it creates a new generation of automated, standardized, and intelligent data center operation and maintenance paradigm.

行业

服务实力
SERVICE STRENGTH

运维体系强

构建了专业完善的运维服务体系，持有ITSS信息技术服务标准认证、数据中心基础设施运维能力认证、电子与智能化工程专业承包资质等多项专业资质，建立了覆盖设备全生命周期管理、标准化流程管控、质量闭环监督、资源优化配置及专业化团队建设的全方位运维管理体系，确保各关键环节均符合国际标准并实现高效协同运作

团队专业全

拥有500+原厂认证工程师及50+专家级技术骨干，技术团队全面覆盖数据中心供配电、暖通、弱电、消防等全部专业子系统，具备99%以上日常运维保障能力，可为客户提供专业、高效、全面的数据中心运维管理服务

故障响应快

提供全天候多渠道快速响应服务，400热线、售后专线及微信公众号等多样化报修入口，7×24小时实时受理，承诺5分钟内快速响应，智能调度系统就近安排工程师（最快1小时抵达现场），同时配备完善的配件供应体系实现就近发货（最快当日送达），确保故障处理高效及时

备件本地化

建立了完善的备件供应链体系，对核心配件、易损配件、常规耗材、常用备件及第三方原厂配件实行全品类本地化管理，通过五大核心备件中心库和十大区域备件库组成的立体化仓储网络，确保全国范围内备件快速调配与供应

备件本地化

核心配件、易损配件、常规耗材、常用备品备件、第三方原厂配件本地化管理，已建立五大中心备件库和十大区域备件库

SERVICE STRENGTH

Strong Operation & Maintenance System

We have built a professional and comprehensive operation & maintenance (O&M) service system. We hold multiple professional qualifications including ITSS certification for information technology service standards, data center infrastructure O&M capability certification, and professional contracting qualification for electronic and intelligent engineering. A full-range O&M management system has been established covering full-lifecycle equipment management, standardized process control, closed-loop quality supervision, resource optimization and allocation, and professional team development. It ensures all key links comply with international standards and achieve efficient collaborative operation.

Full Professional Team

We have over 500 factory-certified engineers and more than 50 expert-level technical backbones. Our technical team covers all professional subsystems of data centers, including power supply & distribution, HVAC, weak current and fire protection. With over 99% daily operation & maintenance guarantee capability, we can deliver professional, efficient and comprehensive data center O&M management services for customers.

Rapid Fault Response

We provide all-weather multi-channel rapid response services. Multiple reporting channels including 400 hotline, after-sales dedicated line and WeChat official account support 7×24-hour real-time acceptance. We commit to a quick response within 5 minutes. The intelligent dispatching system arranges the nearest engineer (on-site arrival in 1 hour at the earliest). Meanwhile, a complete parts supply system enables local delivery (same-day delivery at the earliest) to ensure efficient and timely fault handling.

Localized Spare Parts

We have established a sound spare parts supply chain system. Full-category localized management is implemented for core components, vulnerable parts, regular consumables, common spare parts and third-party original manufacturer parts. Supported by a three-dimensional warehousing network consisting of five core spare parts central warehouses and ten regional spare parts warehouses, we guarantee rapid allocation and supply of spare parts nationwide.

服务模式
SERVICE MODEL

SERVICE MODEL

一致性体验

由德塔森特或德塔森特认证服务合作伙伴提供前瞻性、规范性的规划服务

服务案例
SERVICE CASE

中国联通杭州阿里云数据机房项目案例展示

项目背景

杭州联通公司谷易数据中心机房是阿里巴巴公司全国9处核心IDC机房之一，亦是阿里巴巴最重要的IDC机房，承担了绝大多数网络数据流量。

项目概况

该项目建设周期短，且因项目规模大，后期运维成本大，在项目建设前期就对设计方案提出严苛要求，不但要求在建设期能快速部署，缩短建设周期，且要充分考虑项目建成后具有高伸缩性，并对机房绿色节能提出高要求本次设计方案采用冷池技术，形成封闭的冷通道，使得机房高效节能，绿色环保，通过近两年的实际运营，PUE值一直保持在1.3左右。
整个方案产品工厂预安装、预调试，达到现场快速部署，缩短建设周期，降低项目建设时间50%以上;模块化设计，标准化接口，利于维护管理，降低后期维护成本。

宁波银行上海分行项目案例展示

项目背景

宁波银行是一家中外合资的区域性上市银行，是全国20家系统重要性银行之一，是一家具有显著区域特色和竞争力的商业银行，以高效服务、创新金融产品和稳健经营为特点。

项目概况

项目采用DTCT模块化数据中心解决方案，冷通道24个机柜，2台40KW空调，1台配电柜，动环一套组成封闭冷通道。机房内安防视频监控、安防门禁系统、各采集器均由DTCT动环监控主机集中监控管理。

黑龙江省人民检察院项目案例展示

项目背景

黑龙江省人民检察院，是根据《中华人民共和国宪法》和《中华人民共和国人民检察院组织法》，黑龙江省人民检察院是国家法律监督机关。

项目概况

项目采用DTCT模块化数据中心解决方案，冷通道48个机柜，4台40KW空调，2台配电柜，动环一套组成封闭冷通道。机房内安防视频监控、安防门禁系统、各采集器均由DTCT动环监控主机集中监控管理。

SERVICE CASE

Case presentation of China Unicom's Hangzhou Alibaba Cloud data room project

Project Background

The Guyi Data Center computer room of China Unicom Hangzhou is one of Alibaba’s 9 core IDC computer rooms nationwide and Alibaba’s most critical IDC facility, handling the majority of network data traffic.

Project Overview

The project features a short construction cycle and high O&M costs in later stages due to its large scale. Stringent requirements were imposed on the design scheme at the early construction phase. The solution needs to support rapid deployment to shorten construction time, deliver high scalability after completion, and meet strict green energy-saving standards for the computer room. This design adopts cold aisle containment technology to form enclosed cold aisles for high-efficiency energy conservation and environmental protection. After nearly two years of actual operation, the PUE has remained at approximately 1.3.
All products in the solution are pre-assembled and pre-commissioned in the factory, enabling rapid on-site deployment and cutting construction time by over 50%. Modular design with standardized interfaces facilitates maintenance and management, reducing long-term O&M costs.

Project case presentation of Bank of Ningbo Shanghai Branch

Project Background

Bank of Ningbo is a regional listed Sino-foreign joint venture bank and one of China’s 20 systemically important banks. As a commercial bank with distinctive regional features and strong competitiveness, it is characterized by efficient services, innovative financial products and sound operation.

Project Overview

This project adopts the DTCT modular data center solution. The enclosed cold aisle consists of 24 cabinets, 2 sets of 40KW air conditioners, 1 power distribution cabinet and one set of environment monitoring system. The security video surveillance, access control system and various collectors in the computer room are centrally monitored and managed by the DTCT environment monitoring host.

Project case presentation of the People's Procuratorate of Heilongjiang Province

Project Background

The People's Procuratorate of Heilongjiang Province is a state legal supervision organ established in accordance with the Constitution of the People's Republic of China and the Organic Law of the People's Procuratorates of the People's Republic of China.

Project Overview

This project adopts the DTCT modular data center solution. The enclosed cold aisle comprises 48 cabinets, 4 units of 40KW air conditioners, 2 power distribution cabinets and one set of environment monitoring system. The security video surveillance, access control system and various collectors in the computer room are centrally monitored and managed by the DTCT environment monitoring host.

服务资质
SERVICE QUALIFICATION

SERVICE QUALIFICATION

Defu Cloud Platform

平台介绍

PLATFORM INTRODUCTION

PLATFORM INTRODUCTION

Deyun Cloud is jointly built by Deltacentre, DeepinSoft, and the state-owned assets of the high-tech zone. Relying on Deltacentre's self-built high-standard data center and cabinet resources, it integrates DeepinSoft's cloud platform software and security capabilities, positioning itself as a dual computing power collaboration of "general computing + intelligent computing". Targeting government, state-owned assets, healthcare, education, finance, and manufacturing customers, it provides cloud infrastructure that integrates information and non-information technology innovation, business cloud migration, security compliance, and intelligent computing services, striving to become a reliable digital foundation for the digital transformation of customers in different industries.

服务内容

SERVICE OFFERINGS

SERVICE OFFERINGS

• Infrastructure: elastic computing, block/object storage, virtual network.

• Advanced services: Relational Database Service (RDS), big data platform, container cluster (K8s), AI training/inference environment.

• Security compliance: The platform has passed the third-level classified protection, and offers second-level/third-level classified protection packages, cryptographic evaluation subscriptions, and security hosting services.

• Intelligent Computing Collaboration: Connecting with intelligent computing platforms to provide GPU computing power, model development, and inference services.

• Value-added services: Information Security Level Protection/Security Evaluation Consulting, Business Disaster Recovery Backup, Operation and Maintenance Support, Industry-specific Customized Solutions.

服务优势

SERVICE ADVANTAGES

SERVICE ADVANTAGES

DTCT Basic Support

Self-built high-grade data centers provide stable cabinets, power supply, cooling and 7×24h on-site O&M services.

德塔森特基础保障

自建高等级数据中心，提供稳定机柜、电力、制冷及7×24h现场运维

合规即服务

平台内置等保三级，租户一键订阅等保/密评套餐，合规周期缩短至数天

Compliance-as-a-Service

The platform is built with Level-3 Cybersecurity Classified Protection. Tenants can subscribe to classified protection / cryptography assessment packages with one click, cutting the compliance cycle down to several days.

信创+非信创双栈

同时支持国产化（鲲鹏/飞腾、麒麟、达梦）与通用架构

Dual Stack: Domestic IT Innovation & General Architecture

Supports domestic IT innovation platforms (Kunpeng / Feiteng, Kylin, Dameng) and general architectures simultaneously.

国资背景

高新区国资持股，天然适配政府及国企项目，保障数据主权与供应链安全

State-owned Capital Background

With shareholding held by the State-owned Assets of High-tech Zone, the company is naturally suited for government and state-owned enterprise projects, safeguarding data sovereignty and supply chain security.

双算力融合

普算+智算无缝协同，满足传统上云与智能分析全场景需求

Dual Computing Convergence

Seamless collaboration of general-purpose computing and intelligent computing to meet full-scenario requirements for traditional cloud migration and intelligent analytics.